Terms of Service

1Who this agreement is between

This agreement is between you and the developer of Simmel (Simmel Developer (individual developer), “we”). It covers the Simmel iPhone app, the desktop app at app.simmelai.com, and related services. Signing in for the first time means you agree. If you do not agree, stop using the service and close your account.

2Your account

You may sign in with an Apple Account or an email verification code. Each person may have one account. A linked phone number or email helps recover your account, reconnect it on a new device, and verify your identity before an export.

Please provide your real name and professional information so trusted partners can decide whether to connect with you. You may not lend, transfer, rent, or sell your account.

3Account security

Keep your Apple Account and email secure. Review and sign out of desktop sessions under My › Account & Security. Except where the law says otherwise, actions taken through your account are treated as your actions. Contact us immediately if you notice suspicious activity.

4Information you enter

You are responsible for the company and relationship information you enter. It must have a lawful source and legitimate business purpose; do not enter personal information obtained unlawfully.

Your relationship network belongs to you. You may export or delete it at any time. We process it only as needed to provide the service.

5What Simmel provides

Simmel is a relationship-management and introduction tool. We do not participate in, arrange, or guarantee any transaction, and are not responsible for business results from an introduction. An introduction creates an opportunity for a conversation only.

6Community rules

You may not: request or offer kickbacks, referral fees, or anything else of value in exchange for an introduction; impersonate another person or misrepresent a company or role; trade or disclose relationship information; post illegal, harassing, or abusive content; or use software to mass-register, abuse verification codes, disrupt, or attack the service.

We run basic checks before requests and updates are sent and may block clearly prohibited content.

7Reports and actions

Report a concern from a partner’s profile or update. A person reviews reports, and we generally tell you the result within 3 business days. The person reported will not know who filed the report.

Actions are proportional: hide a post, issue a warning, restrict features (no requests, offers to help, updates, or partner applications), or suspend an account (viewing actions and appeals only). We state the rule involved each time. Appeal under My › Safety Center › Actions on my account.

8Paid plans

The Free plan is available indefinitely. Prices are listed in U.S. dollars; the App Store charges the price for your region. Starter is $19.99, a one-time purchase valid forever. Pro is $49.99 per year and Unlimited is $199.99 per year, both renewing annually and charged within 24 hours before renewal. You can cancel anytime in iPhone Settings.

Limited-time offers are shown in the app. All payments go through the Apple App Store; request refunds from Apple under Apple’s refund rules. We may grant plans to some accounts for testing, compensation, or partnership reasons. We will announce price changes 30 days in advance; changes do not affect purchases already made.

9Intellectual property

We own Simmel’s software, interface, name, and branding. You own the data you enter.

10Changes, interruptions, and service closure

Simmel is operated by an individual developer. We work to keep it reliable but cannot guarantee uninterrupted service. We will try to give advance notice of planned maintenance.

We will give 30 days’ notice of material changes affecting paid benefits. If we decide to close the service, we will give at least 30 days’ notice and time for you to export your data.

11Closing your account

You may close your account anytime under My › Account & Security. There is a 7-day waiting period; sign in again during that period to cancel the closure. Afterward, your profile, network, partner connections, and other account data are deleted, except for information the law requires us to retain.

12Disclaimers and limits of liability

To the extent permitted by law, we are not liable for losses caused by events beyond our control, outages of third-party services (such as cloud services or Apple), your own actions, or business dealings between you and others. If we are liable, our total liability is capped at the fees you actually paid Simmel in the preceding 12 months.

13Minors

The service is for people 16 and older. Users aged 16 or 17 should register and use the service with a guardian’s guidance and consent. If we find that someone under 16 registered, we will disable the account and delete the related information.

14Changes to these terms

We will notify you in the app when these terms change. Material changes require your renewed consent and will not take effect silently.

15Governing law and disputes

These terms are governed by the laws of the People’s Republic of China, excluding the laws of Hong Kong, Macao, and Taiwan. The parties will first try to resolve disputes through friendly consultation. If that fails, either party may bring the dispute before a court with jurisdiction at the defendant’s domicile.